Friday, July 14, 2017

How to Handle Tenants’ Complaints



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Listen to your Tenants

This is one thing that you will always hear from your tenants and that is complaint. They always make complaints for everything whether it is about leaking faucet or any breakage. They can give a call at any time and you have to be ready for all these. Well you just cannot ignore their complaints as if they will be happy then only you can be happier. It is important to keep your tenants happy as they are paying rent to you and are also following the rules made by you hence it is your obligation to listen to them and also resolve it as soon as possible.

Some Common type of complaints that tenants make are:
·         Noisy Neighbors
·         Maintenance issues
·         Pest problems
·         Pet problems
·         Cleanliness of property/tenants

Here are the steps to handle tenant’s complaints:

Listen to the Complaints
Be a good listener, you must listen to their problems. Be quite and just listen to them what they are actually saying to you. You might have idea about leaking faucet but not the problem they are facing because of this. So at least listen to them what they are saying and also ask follow up questions to know what exactly they are going through.

Be Available
You must be available for the tenants so that they can contact you. You must provide them your contact number and email id to contact you. You should have normal business hours when the tenants can contact you like from 9 am to 6 pm on weekdays. During these hours be available for the tenants and make sure they would not contact you outside these hours unless it is an emergency. Be sure to have an emergency plan in place at your property so your tenants know what is considered a real emergency and what can wait until normal business house.

Quick Response
Another important factor is how quickly you respond to a tenant’s complaints, depending on the severity of the complaint. If the problem is big and must be resolve quickly then you should immediately fix it without waiting long. This will make your tenants happy and will live sustain a good relationship between you too.

Well, apart from these the best way to handle tenants’ complaints is hire property management maryland. They are not only responsible for managing an investment property but also hire tenants and handle their complaints. They will handle and fix their issues and will manage your property in well manner. So, hire Baltimore property management company to manage tenants’ complaints and to keep your Baltimore residential and rental property well maintained.


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Monday, May 29, 2017

Important Questions You Should Ask Property Management Company during Interview

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Every landlord looks for right and higher quality tenant for their investment property thus they hire property management company that will help them to find the best one. Property managers know how to screen a tenant and chose the best renters for your rental property. But do you know that screening property management company is as equal to screening tenants? Yes! You should screen your property management company as well. People who are new in this field may not know much about property management services in Maryland companies but as you will hand-over your investment property to them so, you should do research about the company and find a legitimate company that can take care of your property. You can find the right and reliable property management company by asking some important questions to the property manager. If you will get an appropriate answer to all your questions then you can move ahead with that company. So, let’s discuss what those questions are:

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Ask some common questions to your property manager

How Long Have You Been In This Industry?
It is really very important to ask as you need an expert and experienced property manager who can manage your property in good condition without any failure. So, you must go with a company who have years of experience in the industry.

What Type Of Property Do You Manage?
It’s not necessary that all property managers manage all type of properties. Some are the expert in managing in single family home, duplex, triplex or some manages commercial properties. So, you must ask them whether they will be able to manage your type of property or not?

Do I Need To Pay Management Fee Even If You Fail To Collect Rent On Time or If It Is Vacant?
Don’t go with such company that charges fees even if they fail to collect rent. There are many companies that do not charge any fees when the rent is not collected.

How Often Will You Inspect My Property?
Inspection of both the interior and exterior part of the property is very much important. This will let you know about the damages and breakages have occurred in your property hence you must ask about their inspecting policy.  And they must give you the complete report after every inspection.

How Soon Rent Will Be Credited Into My Account?
Some companies may take the time to credit the rent amount in your account hence you must clear it before finalizing everything. You should also ask how much they will pay the rent to you whether they will deduct their charges before crediting the amount into your account or you will pay the charges to them.

These are the questions that you should ask property management companies before hiring them to check their authenticity. For your Baltimore Residential property or rental property, you can hire Baltimore property management company who are the experienced and reliable company to manage your property that increases the value of your investment property.


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Tuesday, May 9, 2017

Is It Necessary to Hire Property Management Company to Manage Rental Property?



The toughest and biggest decision of a landlord is whether to hire property management company for managing their rental property or not? One buys a property after investing a huge amount thus it should be kept well maintained and managed. Hiring property management company has many benefits but one come expensive this makes people to think whether they are in really need of hiring property management company or not. They know the right method of managing property and keep it well maintained as the way it was at the time of purchasing in fact they manage it so well that increase the value of the property.  But do you really need to hire Maryland property management company, is it essential or you can manage it by yourself? All these questions may lead to scratch your head but you don’t need to do it anymore as in this article we will tell you the circumstances when you need to manage your property by professional management company in Maryland:

You Own Two or More Properties
Managing two or more properties at the same time can be very hectic task for you. You have to manage both your personal and professional life along with managing your property which is really a difficult task to do. MD Property management companies have team to work and manage your property so they will be able to manage all your properties at the same time without facing any problems.

You Don’t Have Sufficient Time
Time is the key to managing your property and if you don’t have enough time to take care of your property then you can actually putting yourself into trouble. You cannot always present everywhere at the same time and your tenants must need you to reach on time in case of emergency on such case property management company helps. They are 24x7 available for both the parties- tenants as well as for landlord.

You Don’t Live Near Your Property
Visiting your property from time to is necessary and expensive too if you don’t live near to your rental property. For the safety concern of your rental property you should visit your property but it is difficult to manage when you live in another city or state from your rental property. It will cost you huge time and money such as traveling expenses etc. MD Property management company will help you to manage it well and you don’t even need to visit the property.

These are some of the situations when you should hire property management company to manage your rental or residential property in Maryland. Apart from these they also help for different things like setting the right rental charges, find quality tenants, screen tenants, handle eviction, collect rents, inspect home, handle tenant’s problem and much more. They are professionals and have qualified and trained team who manage and keep your property well managed so, hire Maryland property management company for managing your property. 

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Thursday, May 4, 2017

Common Reasons to Evict a Tenant



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Every landlord looks for a tenant who pays rent on time, never complains and renews lease every year. But this ideal relation between a tenant and landlord is difficult to find. Landlord always looks for a higher quality tenant but at some points of times they encounter with bad tenants whom they need to evict form their property. But you just cannot throw out a tenant from your property just because you don’t like him. You should have some valid reasons to evict him. There are certain rules and law for eviction of tenants from a rental property that differs from state to state. If you want to evict a tenant from your rental property then you must read your state’s law for evicting a tenant and then take a relevant step.

Well, here are the common reasons to evict a tenant. If you are also going through the same situations then you can evict your tenant but by giving a legal notice to him:

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Non-Payment of Rent
A landlord hires renters for his property to get rental profits and if the tenant fails to pay the rent there is none other option left except evicting. If your tenant is unable to pay rent every month then you can directly evict the tenant or can also give a notice for eviction.

Lease Violation 
The next very common reason to evict a tenant is violating the lease clause. When a tenant is violating the terms and conditions mentioned in the lease then the landlord has the right to evict the tenant. The very common violations that tenants make are: having unauthorized pets, extended guests or unapproved tenants.

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Damage to the Property
If the tenant damages the property then you can file an eviction against the tenant. But the damage must be in excess than normal wear and tear to the property. And if these damages has done by intentionally or occur because of their negligence, then you should give the tenant to give notice for eviction.

Disrupting Other Tenants
If any of the tenants is disrupting by the a tenant then you can immediately evict the tenant without even giving any notice or if you think things will be gona ok and this will not happen again then you can give a notice to the tenant not to repeat in future otherwise you will evict him.

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Expiration of Lease
Everything eventually comes to an end thus the lease agreement also. This is the time when the lease expires but the tenant refuses to move out. If the lease has naturally expired or terminated then the tenant does not have any right to stay in the property anymore. You can file an eviction action on court.

These are some common reasons to evict tenants. Eviction process is not only tiresome but expensive too that’s why you should hire rentals and property management md Baltimore for your rental property in Baltimore to handle everything. They will hire tenants and also handle eviction of tenants with perfection and will also keep your property well maintained.

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